Communication and conflict mediation
customized training COURSES and Workshops
Conflict is a fact of life. Whether it leads to positive or negative consequences has a lot to do with how one deals with it. Conflict merely states that people have different points of view, feelings and needs. With our training on communication and conflict mediation we want to support you in learning to benefit from the opportunities that conflicts bring about. Our trainings provide the opportunity for:
learning about your own ways of thinking and interpreting
personal development
strengthening relationships
resolving problems and underlying tensions
avoiding escalation
Our communication training introduces the basics of conflict sensitive communication. In the training, we will sharpen the understanding of conflict dynamics and learn to grasp the feelings, interests, and needs of the conflict parties involved. The participants will acquire practical communication techniques for use in everyday life and work. Conflict sensitive communication enables us to react empathetically to tensions in the team and to proceed in a solution-oriented manner.
Our training courses are aimed at:
Working professionals in civil society organizations, foundations or companies:
People who want to improve their professional communication skills and learn how to use tension and conflicts in teams as possibilities for reconnecting and adapting to the changed situation in their team
Volunteers, fellows, groups of youth exchange:
People who want to use their learning journey to improve their communication skills, reflect on their own conflict patterns and want to connect with their group in a conflict sensitive way
Curious minds:
Anyone who is curious about exploring their own conflict patterns and learning about how to communicate more conflict sensitively
Duration of the workshop:
4 hours to 3 days
Please contact us for further information on the training courses and our offers.